Salesforce Solutions

Salesforce Solutions

MakTix offers efficient and rapid implementation services for automating the lead-to-revenue process, taking into account the entire customer journey. We have a proven track record of enhancing process and system synergies, resulting in improved selling efficiencies throughout the customer life cycle.


We take a consultative approach at MakTix, providing guidance on industry best practices and suggesting complementary applications that can be integrated with your existing systems to deliver tangible results. Our relationship with you is built on a true partnership where we will communicate openly about any issues we identify, such as unreliable data or the need for scalable systems to support your current and future growth.


Our goal at MakTix is to be your trusted partner in transforming your business applications into a fully integrated and seamless customer operations system. We aim to provide stakeholders and investors with real-time, actionable information that can support decision-making and drive business success.

B2B SALES SOLUTIONS

B2B (business-to-business) processes are inherently unique and ever-evolving, tailored to meet the distinct requirements of each company and its customers. At MakTix Solutions, we collaborate closely with our clients to identify their specific sales needs and design customized solutions that effectively meet the needs of both the provider and their customers. Through our expertise and experience, we offer an informed and comprehensive approach to understanding the complexities of B2B sales processes. Our solutions are designed to improve the operational efficiencies of our clients, and ultimately enhance their ability to effectively serve and satisfy their customers.

INTEGRATIONS

Integrating Salesforce within your system can greatly enhance your Lead-to-Revenue process by enabling rapid and efficient data transmission throughout your various systems. With this integration, you can streamline data entry in one system and automatically synchronize the updated information across all your other systems, without the need for manual intervention. At MakTix Solutions, we specialize in customizing the integration process to enable seamless data transfer, starting from lead generation to invoicing, with minimal data entry. We employ a Master Data Management process to ensure that your data has a single source of truth, which helps to reduce the occurrence of bad data across multiple systems. Our approach involves utilizing API technology to integrate your systems seamlessly, enabling smooth and uninterrupted data transmission.

HEALTH CHECKS

As your business operations evolve over time, your CRM system may accumulate unused objects, outdated processes, and redundant functions, among other issues that can affect its overall functionality. MakTix Solutions offers Health Check services to evaluate the health of your system and provide tailored solutions to optimize its performance. Our team conducts a thorough analysis of your CRM system, examining it from various perspectives, to identify areas that require improvement. We then provide you with a detailed report that outlines the necessary enhancements to optimize the health, stability, and functionality of your system. Through our Health Check services, we aim to ensure that your CRM system is operating at its peak performance, supporting your business operations effectively, and providing a positive impact on your overall business success.

TAILORED EXPERIENCE DESIGNS

Efficiency is a critical aspect of unlocking your employees’ potential and driving optimal business performance. However, there may be instances where efficiency is hindered when attempting to enter data across multiple objects simultaneously. At MakTix Solutions, we provide custom-tailored experience designs, leveraging Lightning Web Components, to build custom interfaces that provide a seamless data entry experience in such circumstances. Our approach involves developing interfaces that are customized to the specific needs of our clients, ensuring that their data entry processes are streamlined, efficient, and user-friendly. By incorporating Lightning Web Components into our design process, we can deliver a modern, robust, and scalable interface that enables our clients to efficiently manage their data entry needs. Our ultimate goal is to optimize your business operations, and empower your employees to achieve their full potential, in a way that aligns with your unique business needs and goals.

CUSTOMER HEALTH SOLUTIONS

It is essential to measure and evaluate the health and success of your customers to maintain long-term relationships and secure repeat business. Satisfied customers not only ensure future commitment but also provide valuable references that can facilitate the growth of your business. However, implementing a comprehensive Customer Experience solution can be expensive and may include features that are unnecessary for the current state of your business. At MakTix Solutions, we understand the importance of measuring customer health and satisfaction, and we offer a tailored Customer Health solution to meet the specific needs of your business. Our solution is designed to measure the aspects that you consider vital to the success of your customers, providing you with a comprehensive understanding of their needs, preferences, and expectations. Our approach ensures that you have the necessary insights to optimize customer experiences, enhance satisfaction, and foster long-term relationships. We prioritize customization and cost-effectiveness, tailoring our solutions to align with your unique business goals, while avoiding unnecessary expenses. With MakTix Solutions, you can ensure that your business is equipped to measure customer health effectively, facilitating business growth and success.

DATA MIGRATION SERVICES

Migrating to a new system can be a complex and expensive undertaking for any organization. At MakTix Solutions, we recognize the challenges associated with this process, and we offer comprehensive data migration services to streamline the transition. Our approach involves utilizing accelerators to consolidate IT systems, improve data quality, and eliminate duplicate data, ultimately enhancing the efficiency and effectiveness of your data models. By leveraging a Master Data Management (MDM) approach, we help establish a single system record that becomes the source of truth for your data. Our data migration services are designed to expedite the migration process while ensuring that your data is fully secured, accurately transferred, and properly integrated into your new system. By utilizing our services, you can streamline the migration process, minimize the risks associated with data loss, and avoid the costly and time-consuming mistakes that often arise during data migration. At MakTix Solutions, we are committed to providing comprehensive, reliable, and cost-effective data migration services that align with your unique business needs and goals. With our support, you can confidently migrate to a new system, knowing that your data is in good hands, and your organization is well-positioned for future success.

CUSTOMER PORTAL SERVICES

The development of an effective Customer Portal is a demanding task that demands a high level of expertise and creativity to be executed successfully. At MakTix, we offer our expertise to help you design and develop a tailored Customer Portal integrated with your CRM system, providing your customers with a superior service center that meets your unique business needs. Our team of experienced developers and designers are well-versed in the latest technologies and industry best practices to deliver customized solutions that are both functional and aesthetically pleasing. We work closely with you to understand your specific requirements, ensuring that our solution meets your unique needs and aligns with your business goals. At MakTix, we understand that customer satisfaction is critical to the success of any business, and we are committed to helping you deliver a world-class customer experience through your Customer Portal. With our expertise, we can assist you in designing and implementing a portal that not only meets your needs but also sets you apart from the competition. Whether you require a simple self-service portal or a complex customer engagement platform, our team is here to help. We will work with you every step of the way to ensure that your portal is tailored to your business needs, meets industry standards, and is integrated seamlessly with your CRM system. With our support, you can be confident that your Customer Portal will deliver a superior customer experience that sets you apart from the competition.